Refund Assistance
Having trouble requesting a refund from your ticketing account? Click the "Chat" button at the bottom right of your screen to chat with an agent from our local support team! Live agents are available to chat Monday-Friday, 9AM-5PM Mountain Time. If you want to leave us a request outside of the hours above, please click the "Help" button on the bottom right of the screen and select the "Refund Request" option, or read the article below for further assistance. for more information